Philip Ryan Johnson

Online PR and My Quest Through Grad School in Mass Communication

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Entries Tagged as 'accountability'

Spitzer’s resignation…

March 12th, 2008 · No Comments · accountability, authenticity, ethics, public relations

I just have to say how disappointed I am with Spitzer.
I voted for him, and I watched—and loved—his every move. He brought change to our state and stood tall as a respected beacon for New York State.
Hearing him speak was always moving. He pushed for equality. He pushed for a better world.
But he also pushed [...]

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Embracing the honor system with your customers online

July 11th, 2007 · No Comments · accountability, customer service, customers, ethics, honor system, pr, public relations, relationships, transparency

Seth Godin talks about how important good service is online because, well, that’s one of the most important factors of ensuring success. Taking this into consideration, you can’t ever turn your back on customers, even when there are a few bad apples who abuse your services:

The temptation is to embrace only the advantages of the [...]

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The most accountable and transparent newspapers

June 13th, 2007 · No Comments · ICMPA, NYT, accountability, ethics, journalism, reputation management, transparency

Over at the University of Maryland, the International Center for Media and the Public Agenda have compiled a list of the most transparent newspapers in the world:

This study investigated 25 of the world’s top news sites to evaluate which of them open up their newsrooms to public scrutiny and comment:

Which outlets post corrections to their [...]

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