From the category archives:

accountability

Spitzer’s resignation…

March 12, 2008

I just have to say how disappointed I am with Spitzer. I voted for him, and I watched—and loved—his every move. He brought change to our state and stood tall as a respected beacon for New York State. Hearing him speak was always moving. He pushed for equality. He pushed for a better world. But [...]

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Embracing the honor system with your customers online

July 11, 2007

Seth Godin talks about how important good service is online because, well, that’s one of the most important factors of ensuring success. Taking this into consideration, you can’t ever turn your back on customers, even when there are a few bad apples who abuse your services: The temptation is to embrace only the advantages of [...]

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The most accountable and transparent newspapers

June 13, 2007

Over at the University of Maryland, the International Center for Media and the Public Agenda have compiled a list of the most transparent newspapers in the world: This study investigated 25 of the world’s top news sites to evaluate which of them open up their newsrooms to public scrutiny and comment: Which outlets post corrections [...]

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