If only…
guardedly optimistic: if taglines were honest
Entries Tagged as 'transparency'
[funny ha ha] honest taglines
December 10th, 2007 · No Comments · customers, public relations, transparency
Tags: taglines
[BAD PR: How to piss customers off] ING Direct Acquires ShareBuilder
November 20th, 2007 · 1 Comment · change management, customers, ethics, public relations, reputation management, transparency
ING Direct Acquires ShareBuilder
So, I’ve been with Sharebuilder for months now as they’re the cheapest no frills trading site. And was kind of excited when I received an email that they’ve been acquired by ING Direct.
Great! I thought…
They did a good job announcing it to the world in the above press release, but did they [...]
Tags: bad pr·ing direct·pissed·press release·sharebuilder·transparency
Highlights from the HRC and Logo forum on LGBT issues
August 10th, 2007 · 1 Comment · 2008, LGBT, barack, civilunions, democracy, discrimination, diversity, ethics, gaymarriage, hillary, hrc, humanrightscampaign, john edwards, logo, obama, presidentialdebate, transparency, truth
Missed the forum last night? Here are the highlights from the three who matter most on their opinion about the top issue, gay marriage:
Hillary Clinton (see more highlights here):
Barack Obama (see more highlights here):
John Edwards (see more highlights here):
Tags:
UK’s Ministry of Defense and the missing league of its 1,000 PR practitioners
July 23rd, 2007 · No Comments · afghanistan, blair, bush, change management, ethics, gordonbrown, iraq, ministry of defense, mod, pr, public relations, reputation management, transparency, truth, uk
According to The Telegraph, Gordon Brown, the UK’s new Prime Minister, has had enough of paying the Ministry of Defense’s 1,000 PR practitioners an average annual salary of £39 thousand ($80 thousand—yes, I’m in the wrong country) to foster public support—or lack thereof—for the wars in Iraq and Afghanistan. But they can’t seem to figure [...]
Tags:
Embracing the honor system with your customers online
July 11th, 2007 · No Comments · accountability, customer service, customers, ethics, honor system, pr, public relations, relationships, transparency
Seth Godin talks about how important good service is online because, well, that’s one of the most important factors of ensuring success. Taking this into consideration, you can’t ever turn your back on customers, even when there are a few bad apples who abuse your services:
The temptation is to embrace only the advantages of the [...]
Tags:
The most accountable and transparent newspapers
June 13th, 2007 · No Comments · ICMPA, NYT, accountability, ethics, journalism, reputation management, transparency
Over at the University of Maryland, the International Center for Media and the Public Agenda have compiled a list of the most transparent newspapers in the world:
This study investigated 25 of the world’s top news sites to evaluate which of them open up their newsrooms to public scrutiny and comment:
Which outlets post [...]
Tags:
Why Vitalist rocks my world
April 14th, 2007 · No Comments · add, adhd, customers, ethics, gtd, neat, procrastination, productivity, public relations, relationships, reputation management, stuff for nerds, transparency, vitalist, web2.0
The best part about Vitalist is the fact that they are listening to their customers. With the combination of their blog, contact page, and knowledge base full of previously answered questions presented in rank-order, they have the appearance of addressing users’ problems and needs as quickly as possible.
I complained in a few emails that their [...]
Tags:
