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	<title>Philip Ryan Johnson &#187; consumers</title>
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	<link>http://www.philipryanjohnson.com</link>
	<description>Public Relations, Teaching Social Media, and Surviving Academia</description>
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		<title>Ford&#8217;s public relations image comes out on top for declining bailout</title>
		<link>http://www.philipryanjohnson.com/2008/12/23/fords-public-relations-image-comes-out-on-top-for-declining-bailout/</link>
		<comments>http://www.philipryanjohnson.com/2008/12/23/fords-public-relations-image-comes-out-on-top-for-declining-bailout/#comments</comments>
		<pubDate>Tue, 23 Dec 2008 09:48:20 +0000</pubDate>
		<dc:creator>Philip Johnson</dc:creator>
				<category><![CDATA[crisis communication]]></category>
		<category><![CDATA[economy]]></category>
		<category><![CDATA[ethics]]></category>
		<category><![CDATA[public relations]]></category>
		<category><![CDATA[reputation]]></category>
		<category><![CDATA[bailout]]></category>
		<category><![CDATA[bush]]></category>
		<category><![CDATA[chrysler]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[ford]]></category>
		<category><![CDATA[gm]]></category>
		<category><![CDATA[image]]></category>
		<category><![CDATA[nardelli]]></category>
		<category><![CDATA[rick wagoner]]></category>

		<guid isPermaLink="false">http://www.philipryanjohnson.com/?p=377</guid>
		<description><![CDATA[Photo by JLee20 Well, I was waiting for something like this to come along. According to AdAge, Ford is leading the PR struggle that automakers are currently facing, by proposing an alternative plan that they will forgo any government aid through 2009 as long as possible. After all, Chrysler&#8217;s decision to announce they were shutting [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><img src="http://www.philipryanjohnson.com/wp-content/uploads/2008/12/ford-logo-small.jpg" alt="ford_logo_small.jpg" border="0" width="240" height="181"/><br />
<small><em>Photo by <a href="http://www.flickr.com/photos/jlee20">JLee20</a></em></small></p>
<p>Well, I was waiting for something like this to come along.</p>
<p>According to AdAge, <a href="http://adage.com/article?article_id=133427">Ford is leading the PR struggle that automakers are currently facing</a>, by proposing an alternative plan that they will forgo any government aid through 2009 as long as possible.</p>
<p>After all, Chrysler&#8217;s decision to announce they were shutting down all operations for a month last week seemed, well, just too phony. The fact that President Bush stepped in straight away to &#8220;alleviate&#8221; the problem fell right into the <a href="http://www.nytimes.com/2008/12/18/business/18chrysler.html">trump-playing hands of Chrysler&#8217;s CEO Robert Nardelli</a>.</p>
<p>Thank you Ford, for standing up and proving to the American people, the world, and your customers, that you can stand on your own two feet and come up with an alternative — let&#8217;s say <em>innovative</em> — plan of making a situation work in your favor.</p>
<p>And how? Well, we all remember the initial public relations disaster:</p>
<blockquote><p>At first, it didn&#8217;t look so good for Ford. Alan Mulally made the same PR mistake as his fellow CEOs, GM&#8217;s Rick Wagoner and Chrysler&#8217;s Robert Nardelli, by flying in to Washington last month on a private jet to pitch Congress on a $25 billion bailout.</p></blockquote>
<p>And who has a plan that makes the most sense to consumers? Ford:</p>
<blockquote><p>But after being told to come back with a plan — and not a private jet — the next time around, Ford was first out of the gate with its proposed strategy. The automaker said it needed a $9 billion line of credit that it would only touch if the economy were to get dramatically worse and that it could make it through 2009 without any government aid.</p></blockquote>
<p>Of course, it won&#8217;t be easy for Ford, but I respect them more than ever now, especially when compared to either GM or Chrysler at this point:</p>
<blockquote><p>The tricky part for Ford now is to leverage this groundswell of reputation and consumer goodwill without looking opportunistic but still make sure it is on top of consumers&#8217; shopping lists.</p></blockquote>
<p>If all three auto makers were to take the money, I was going to swear off ever buying an American car again. Ford — you&#8217;re quickly changing my mind. Keep it up. My first car as a teenager was an old beat-up &#8217;88 4-cylinder Mustang, but I was proud to drive it. Maybe someday I&#8217;ll be driving a Ford again.</p>
<p><a href="http://adage.com/article?article_id=133427">Ford Picks Up PR Points for Declining Auto Bailout</a> [AdAge]</p>
<div id="crp_related"><h3>Related Posts:</h3><ul><li><a href="http://www.philipryanjohnson.com/2009/04/07/if-ford-can-do-it-why-cant-gm-and-chrysler/" rel="bookmark" class="crp_title">If Ford can do it, why can&#8217;t GM and Chrysler?</a></li><li><a href="http://www.philipryanjohnson.com/2008/04/06/online-privacy-more-than-half-of-consumers-uncomfortable-with-sites-tracking-online-activities/" rel="bookmark" class="crp_title">[Online Privacy] More than half of consumers uncomfortable with sites tracking online activities</a></li><li><a href="http://www.philipryanjohnson.com/2009/04/22/defending-twitter-for-those-who-just-dont-get-it/" rel="bookmark" class="crp_title">Defending Twitter: For those who just don&#8217;t &#8220;get it&#8221;</a></li><li><a href="http://www.philipryanjohnson.com/2008/01/29/well-the-nytimes-finally-picked-up-the-targetblogger-story/" rel="bookmark" class="crp_title">Well, the NYTimes finally picked up the Target/blogger story&#8230;</a></li><li><a href="http://www.philipryanjohnson.com/2010/03/04/secret-password-strategies-by-gina-trapani-of-smarterware/" rel="bookmark" class="crp_title">Secret Password Strategies by Gina Trapani of Smarterware</a></li></ul></div>]]></content:encoded>
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		<title>[Online Privacy] More than half of consumers uncomfortable with sites tracking online activities</title>
		<link>http://www.philipryanjohnson.com/2008/04/06/online-privacy-more-than-half-of-consumers-uncomfortable-with-sites-tracking-online-activities/</link>
		<comments>http://www.philipryanjohnson.com/2008/04/06/online-privacy-more-than-half-of-consumers-uncomfortable-with-sites-tracking-online-activities/#comments</comments>
		<pubDate>Sun, 06 Apr 2008 23:17:14 +0000</pubDate>
		<dc:creator>Philip Johnson</dc:creator>
				<category><![CDATA[advertising]]></category>
		<category><![CDATA[ethics]]></category>
		<category><![CDATA[advertisers]]></category>
		<category><![CDATA[cdt]]></category>
		<category><![CDATA[consumers]]></category>
		<category><![CDATA[harris interactive]]></category>
		<category><![CDATA[online behavior]]></category>
		<category><![CDATA[tracking]]></category>

		<guid isPermaLink="false">http://philipryanjohnson.com/?p=334</guid>
		<description><![CDATA[Photo by serafin_s The Center for Democracy and Technology reports that consumers don&#8217;t like it when advertisers track online behavior to tailor ads and content, according to a recent study by Harris Interactive and Alan F. Westin: The 2,513 adults surveyed were told that Web sites like Google, Yahoo!, and MSN can provide free search [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><img src="http://philipryanjohnson.com/wp-content/uploads/2008/04/272411260-374272ca88-m.jpg" alt="272411260_374272ca88_m.jpg" border="0" width="240" height="185" /><br />
<small><em>Photo by <a href="http://www.flickr.com/photos/serafin_s/">serafin_s</a></em></small></p>
<p>The Center for Democracy and Technology <a href="http://blog.cdt.org/2008/03/28/consumer-discomfort-with-online-tracking">reports that consumers don&#8217;t like it when advertisers track online behavior</a> to tailor ads and content, according to a recent study by Harris Interactive and Alan F. Westin:</p>
<blockquote><p>
The 2,513 adults surveyed were told that Web sites like Google, Yahoo!, and MSN can provide free search engines and email accounts because they profit from online advertising. When asked how comfortable they would be with these sites using information about their online activities to tailor ads and content to their interests, 59% of survey respondents said they would not be comfortable, while 41% said they would be comfortable.
</p></blockquote>
<p>So, is tracking an ethical business practice? I personally don&#8217;t mind it. I&#8217;m a consumer with needs and problems to be solved. If a company can cut through the junk and tailor ads specific to my needs, then maybe it&#8217;s okay as long as I&#8217;m interested. Still, this is an ongoing ethical dilemma and most consumers aren&#8217;t even aware they are being tracked.</p>
<p><a href="http://blog.cdt.org/2008/03/28/consumer-discomfort-with-online-tracking">Consumer (Dis)Comfort With Online Tracking</a> [CDT]</p>
<div id="crp_related"><h3>Related Posts:</h3><ul><li><a href="http://www.philipryanjohnson.com/2007/04/09/links-for-monday-2007-04-09/" rel="bookmark" class="crp_title">Links for Monday [2007-04-09]</a></li><li><a href="http://www.philipryanjohnson.com/2011/06/01/twitter-update-2011-pew-research-centers-internet-american-life-project/" rel="bookmark" class="crp_title">Twitter Update 2011 | Pew Research Center&#8217;s Internet &#038; American Life Project</a></li><li><a href="http://www.philipryanjohnson.com/2007/03/29/links-for-thursday-2007-03-29/" rel="bookmark" class="crp_title">Links for Thursday [2007-03-29]</a></li><li><a href="http://www.philipryanjohnson.com/2008/02/27/monitoring-the-blogosphere-with-blog-search-engines/" rel="bookmark" class="crp_title">Monitoring the blogosphere with blog search engines</a></li><li><a href="http://www.philipryanjohnson.com/2008/12/23/fords-public-relations-image-comes-out-on-top-for-declining-bailout/" rel="bookmark" class="crp_title">Ford&#8217;s public relations image comes out on top for declining bailout</a></li></ul></div>]]></content:encoded>
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